June 29, 2015
One might wonder the differences between a cloud VoIP phone system and a traditional phone system. How can you decide which is best for you or your business? One’s telephone system is their lifeline to not only their clients and suppliers, but to the world. Telephones remain one of today’s classic, easiest and beneficial forms of communication within a company, as well as beyond the organization’s walls. Choosing the proper phone system for your business can result in seriously devastating financial and operational consequences if done wrong. Read on to help you decide what kind of business phone system has the essential features for you. And remember, deciding on which business phone system is right for you is just as important as when you planned for the right office space, or furniture.
For starters, VoIP stands for Voice over Internet Protocol. This means that one of the major differences between a VoIP and traditional phone system is that VoIP connects through the internet, and traditional phone systems, also known as PSTN (public switched telephone network) systems depend on outdated, copper wires that carry analog voice data via public circuits. Internet functionality can provide call quality and reliability that antiquated landline calls cannot.
Traditional phone lines connect channels to dedicated lines, whereas VoIP phone systems connect all channels over to one Internet connection, thus leaving limitless communication possibilities. Because VoIP features are not tied down to one line, there is no need to charge users per minute in order to communicate long distance. VoIP eliminates the limits set by bundled minute subscriptions and allows users to make long distance calls that are included with a regular monthly price. Not only is this more cost effective for users who utilize long distance on a regular basis, but it allows them to talk as long as they want, rather than trying to be frugal with minutes spent on the phone.
VoIP also aids in the cost to communicate because it can receive multiple calls at once. Rather than adding additional phone lines, one can simply add multiple devices to connect to the same phone line with the same, one, convenient number. This allows employees to receive multiple calls at once that will always be answered as it is automatically forwarded to another phone when someone does not answer. This ensures quality, reliable customer service every time.
In addition, internet connection also eliminates inconveniences such as the new equipment and line provisioning required when a traditional phone system needs to be upgraded or expanded. VoIP systems allow users to simply upgrade/expand through a bandwidth or software update. It’s as easy as updating an app on your phone. These fast and simple updates save time so that users can get back to usual business in a prompt, timely fashion.
Moreover, VoIP phone system’s internet accessibility make it possible to move your phone line around. For instance, perhaps one needs to finish making some business calls at home. The phone line is not connected to a dedicated line, forever imprisoned and chained to a wall, like traditional phones are. Traditional phone lines are connected through an analog cable that will no longer function when disconnected from its single, dedicated line. VoIP, on the other hand, turns analog phone signals into digital signals that can be sent over the internet. With a VoIP phone system, one can conveniently disconnect and reconnect an Ethernet cable to be able to communicate at any place, any time, making VoIP optimal for travel. It also eliminates the hassle of having to call the phone company for a number update when moving. Additionally, taking the extra step of investing in wireless VoIP technology allows calls to be made at any place that offers Wi-Fi, such as restaurants, hotels, airports, cafeterias, and a variety of other locations, further increasing the phone line’s mobility!
This portability makes VoIP phone systems ideal during emergency situations. A traditional phone line’s connection through analog cable makes it susceptible to nature. A natural disaster, such as a flood, will render a traditional phone line useless. However, connection through Ethernet allows one to save their communication lines from natural disaster, thus ensuring users with a line of communication for their business under any circumstances. A flood may destroy your office, but it cannot destroy the internet. One can continue to run their business as VoIP phones can easily work from anywhere with a good internet connection. Incoming phone calls will be automatically routed to one’s VoIP phone wherever it is plugged into the network. With VoIP, wherever there is access to internet, there is access to unlimited communication.
Most importantly, VoIP phone systems are highly effective during emergencies because of its convenient broadcast system that can be used to make several calls at once. A principal can broadcast a message to all parents, guardians and staff during emergencies (or on a lighter note, simply to remind them that tomorrow is casual Friday). A supervisor can contact all of their employees’ emergency contacts for safe convenience when danger strikes with the touch of a button. VoIP helps keep family, and loved ones connected and informed during emergencies.
To conclude, VoIP phone systems demonstrate that tradition is no match for modern technology. Internet telephony offers benefits that are unparalleled by traditional phones. Along with its cost efficiency, VoIP phone systems have continuously proven to provide increased flexibility and mobility, increased productivity, and user friendliness to allow users to gain all the rewards a phone system possibly has to offer. The technology that allows VoIP to run on one, single network increases the manageability, cost-effectiveness, and productivity for anyone that needs reliable communication.